What is your return policy?

What is your return policy?

We absolutely accept returns. You have 30 days from the day you receive your order to return it, as long as the remote is unused, unaltered, and in the same condition it arrived in. Once we receive and inspect the return, refunds are typically processed within 3 to 5 business days.

Our guarantee, before you even need a return

We guarantee every remote will program properly, provided you've ordered the correct remote for your vehicle, and we offer live tech support at the time of programming if any issues come up. We're with you every step of the way to make sure the job gets done, so a return is often the last resort, not the first stop.

Starting a return

If a return is still what you need, just reach out to us and we'll walk you through the next steps.

We're here to help

Ordered the wrong remote instead? Read more about how exchanges work, or browse remotes for your vehicle on our shop by make page.

 

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