Yes, mistakes happen, and we're here to help. Just reach out and we'll work with you to get you swapped over to the correct remote for your vehicle, so you're not stuck without a working key.
How the exchange works
We follow the same 30 day window as our returns policy, starting from the day you receive it, to make sure you get the right remote. Contact us with your vehicle's year, make, and model, or your existing key's FCC ID and part number, and we'll help confirm the correct match before sending your exchange on its way.
Why it happens
Two remotes can look nearly identical and still not be compatible with the same vehicle, especially across different trim levels or production years. It's an easy mistake to make, and it's exactly what our team is here to sort out for you.
We're here to help
If you think you ordered the wrong remote, don't wait, reach out as soon as you can so we can get you the correct one quickly. See our full return policy for more detail, or browse remotes for your vehicle on our shop by make page.
