We’re committed to making sure you’re happy with your purchase. While every situation is a little different, we always approach returns with fairness, clarity, and the goal of doing right by our customers.
Our Programming Guarantee
Your remote is guaranteed to work with your vehicle as long as it matches your original remote including the FCC ID, part number, and button configuration. If you run into any issues during programming , please call our technical support team at (786) 550-0960 while you’re on-site. Our team is made up of veteran automotive locksmiths with decades of experience, and they can walk you—and whoever is assisting you—through real-time troubleshooting. If the issue can’t be resolved, your return is fully eligible.
Return Eligibility
- Returns are accepted within 30 days of receiving your order.
- Items must be unused, unaltered, and in the same condition you received them.
- Returned items that have been used or modified may be declined.
- A 15% restocking fee may apply to returned items.
- All shipping fees are non-refundable, and return shipping costs are the customer’s responsibility.
Refunds typically process within 3–5 business days once the returned item is received, and you’ll receive a confirmation email once it’s approved.